Privacy Policy
Last updated: 1 February 2026
1. Introduction
PeopleHQ Ltd ("PeopleHQ", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information we collect
Account information: Name, email address, job title, and company name when you register for an account.
Employee data: If your organisation uses PeopleHQ to manage HR, we process employee personal data on your behalf as a data processor. See our Data Processing Agreement for details.
Usage data: Information about how you interact with our platform, including pages visited, features used, and session duration — collected via cookies and similar technologies.
Payment information: Billing details are collected and stored securely by our payment processor, Stripe. We do not store full card numbers.
3. How we use your information
We use the information we collect to:
— Provide, operate, and improve the PeopleHQ platform
— Process transactions and send related information
— Send administrative messages and product updates
— Respond to customer service requests and support tickets
— Monitor and analyse usage patterns to improve user experience
— Comply with legal obligations
4. Data sharing
We do not sell your personal data. We share data only with trusted service providers who help us operate our platform (hosting, payments, analytics), and only under contracts that require them to protect your data and use it solely to provide services to us.
5. Data retention
We retain account data for as long as your account is active. After account closure, we delete personal data within 90 days, unless we are legally required to retain it longer. You may request earlier deletion at any time.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact us at legal@peoplehq.com.
7. Cookies
We use essential cookies to operate our service and optional analytics cookies to understand how it is used. You can control cookies through your browser settings. Opting out of analytics cookies does not affect your ability to use the platform.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice in the platform at least 30 days before the changes take effect.
9. Contact us
For privacy-related queries, contact our Data Protection Officer at legal@peoplehq.com or write to us at PeopleHQ Ltd, 1 Canada Square, London, E14 5AB, UK.